The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Cookies consist of pieces of text, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies on our website
We use both session cookies and persistent cookies on this website.
We will send to you the following cookies:
This is the main way Google Analytics tracks unique visitors. Stored in this cookie is a unique visitor ID, the date and time of their first visit, the time their current visit started and the total number of visits they have made.
The __utma cookie is a persistent cookie that expires in two years. With each new visit, the expiration date is refreshed.
This is how Google Analytics decides whether a visit has timed out and also how deep a visit has gotten. It stores the number of pageviews in the current visit and the start time of the visitor's current visit.
The __utmb cookie is a persistent cookie that expires in 30 minutes. Each pageview refreshes it.
The expiration time can be customized for each site (or page).
The __utmc cookie is the only session cookie used by Google Analytics. Its only purpose is to register that the visit ended if the browser gets closed.
This is the traffic source cookie. It contains all of the traffic source information for the current visit, if it was different from the previous visit. If no traffic source information can be found for the current visit, the cookie is not changed. This is the way that Google Analytics attributes visit information, including conversions and transactions to a traffic source. It does not contain historical information for previous sources. This cookie expires after 6 months and is only refreshed when the traffic source changes.
The main cookie for tracking visitors. It contains: the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session)
(Expires: 2 years)
This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
(Expires: 10 years)
Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains: the domain, viewCount (increments each pageView in a session), session start timestamp.
(Expires: 30 min)
Whenever HubSpot changes the session cookie, this cookie is also set. We set it simply to the value "1", and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
(Expires: None. Session cookie)
(Expires: 2 years)
This cookie used to test whether the has support for cookies enabled.
(Expires: Session cookie)
This cookie used to keep track of page views in a session.
(Expires: Session cookie)
This cookie used to keep track of a user's first visit.
(Expires: 10 years)
Cookie number 5 (SESS***) is a session cookie and cookies 1,2,3,4 and 6 are all persistent cookies.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:
- To enable the correct localisation of our website.
- To improve the websites usability
- To analyse the use of our website
- To engage with leads who re-visit our website
Third party cookies
When you browse our website you may also be sent third party cookies. Our providers may send you cookies and they may use this information they obtain from your use of their cookies. In addition we use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about our website by means of cookies, which are stored on a user’s computer. The information that is collected by these cookies is used to generate reports and allows us to assess the usability of our website, more information can be found here.
It is possible to block cookies however it will have a negative effect on the website and how you view it. The usability of our website will be restricted if you refuse to accept cookies. You can refuse to accept cookies in each browser:
- Internet Explorer – click on the tools button, click on Internet Options, and click on the privacy tab and move the slider to block all cookies.
- Firefox – Right click within the page and select view page info, click on permissions panels, under ‘set cookies’ and untick use default and click the ‘block’ option.
- Google Chrome - click on the spanner icon on the browsers toolbar, select settings, and click show advanced settings. In the privacy section click the content settings button and in the cookies section click on ‘block cookies by default’ select "Block sites from setting any data" You'll see in the address bar whenever a cookie has been blocked. To block only third-party cookies: Select the "Ignore exceptions and block third-party cookies from being set" checkbox. Even if you've added a site to the Exceptions list and have chosen to allow its cookies, the site's third-party cookies won't be accepted if this checkbox is selected.
For more less common browsers click here
You can delete cookies but by doing this it will have a negative impact on the usability of our website.
- Internet Explorer – click on the tools button, click on safety and then click delete browsing history and select the cookies check box and then click delete.
- Firefox – click on the Firefox button and select tools and then click options. Select the privacy panel. Under history select ‘use custom settings for history’ and click show cookies and the cookies window will open. In the search field type the name of the site whose cookies you want to remove or select all the cookies in the list and click remove cookie.
- Google Chrome - click on the spanner icon on the browsers toolbar, select settings, and click show advanced settings. In the privacy section click the content settings button and in the cookies section click all cookies and site data to open the cookies and other data dialogue. To delete all cookies click remove all at the bottom of the dialogue. To remove a specific cookie select the site that issued the cookie and click remove.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.websitename.co.uk.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses]
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
This website is owned and operated by Grebot Donnelly. Registered in England No. 04725222 If you have any questions about our cookies or this cookies policy, please contact us by email: firstname.lastname@example.org or by telephone: 020 8892 2242.